If you’re like most small- or medium-sized business (SMBs) owners, you’re always looking for ways to optimize your company’s resources and improve performance. One area you’re probably neglecting is your business’s IT system and its proper management. Managing a company’s entire IT infrastructure can be a challenge, as it usually requires substantial human and technological […]
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Investing in new IT solutions can boost your team’s productivity, improve your customer service, and fortify your cyber defenses. To maximize the returns you gain from any new IT investment, be careful of these common mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the ultimate solution […]
Are your IT assets contributing to your business’s profitability and overall growth? If you can’t tell whether your IT is helping you turn a profit, it’s time to seek the help of professionals who can evaluate your technology’s performance and spot any anomalies before it’s too late. One way to evaluate your IT systems is […]
Voice over Internet Protocol (VoIP) telephony systems are more mobile, have greater functionality, and cost less than traditional landline phones. But like any type of IT, VoIP is vulnerable to disruptions caused by equipment failure, disasters, and cyberattacks. To make your VoIP systems more resistant to unforeseen and adverse events, follow these tips. Choose your […]
Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers, among other outcomes. But if you really want to maximize the returns you gain from any new tech investments, make sure to avoid these common mistakes. Spending without finding the […]
Even the best managed IT services provider (MSP) can overlook certain business continuity plan (BCP) details. This is why businesses should always be on the lookout for the following pitfalls of BCP to ensure that the plan works as it should. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when […]
Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes. Here are a few of the reasons why business continuity plans […]
Your service provider, who you have tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Usually, that kind of longevity in developing continuity plans has resulted to some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt […]