Author Archives: Onsite Computing, Inc.

CISA Orders Immediate Patch of Critical Sitecore Vulnerability Under Active Exploitation

Federal Civilian Executive Branch (FCEB) agencies are being advised to update their Sitecore instances by September 25, 2025, following the discovery of a security flaw that has come under active exploitation in the wild. The vulnerability, tracked as CVE-2025-53690, carries a CVSS score of 9.0 out of a maximum of 10.0, indicating critical severity. “Sitecore […]

UCaaS-CCaaS convergence: Unifying business communications

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it. Why combining UCaaS and CCaaS makes sense Think about all the ways […]

Why integrating UCaaS and CCaaS is key for your team and customers

Imagine your internal chats, video meetings, and customer service calls all working together effortlessly. That’s the power of combining Unified Communications-as-a-Service (UCaaS) with Contact Center-as-a-Service (CCaaS) into a single platform. Learn how businesses can leverage this integration to improve efficiency and customer satisfaction, along with tips for a smooth transition. Why combining UCaaS and CCaaS […]

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